This Privacy Policy explains how vs96 collects, uses, stores, and protects the personal information of players and visitors using vs96.asia. We are committed to handling your data with transparency and care.
A plain-English overview of how vs96 handles your personal data. Full legal details are in the policy below.
vs96 collects only the data necessary to provide gaming services, verify your identity, and comply with applicable regulations. We do not sell your personal information to third parties for commercial purposes.
All data transmitted between your device and vs96 is encrypted using 256-bit SSL. Personal information stored on vs96 servers is protected by industry-standard security controls and access restrictions.
vs96 shares personal data with third parties only where required for service delivery (e.g., payment processors, KYC verification providers) or where legally compelled to do so by a competent authority.
You have the right to request a copy of the personal data vs96 holds about you, and to request correction of inaccurate data. Requests can be submitted to our support team at any time.
Subject to our legal obligations to retain certain records, you may request deletion of your personal data. vs96 will action erasure requests within 30 days where legally permissible to do so.
vs96 may send promotional communications to registered players. You can opt out of marketing emails at any time via your Account settings or by contacting our support team directly.
This Privacy Policy applies to all personal data collected by vs96 ("we", "us", "our") through the website vs96.asia and all associated gaming services, account functions, and customer support channels (collectively, the "Platform").
vs96 is the data controller for personal information collected through the Platform. By registering an Account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read alongside the vs96 Terms & Conditions. In the event of any conflict between this Policy and those Terms regarding data handling, this Privacy Policy shall prevail.
When you create a vs96 Account, we collect:
To comply with our licensing obligations and to verify that all players are aged 21 and above, vs96 collects:
vs96 records all financial transactions associated with your Account, including deposits, withdrawals, bet placements, game outcomes, and bonus redemptions. Payment method details (e.g., bank account numbers, eWallet identifiers) are collected to facilitate transactions and comply with anti-money laundering obligations. vs96 does not store full card numbers or payment credentials directly — these are handled by certified payment processors.
When you access the Platform, we automatically collect certain technical and behavioural data, including:
Where you contact vs96 via live chat, email, or any other support channel, the content of those communications, including any personal information you voluntarily disclose, is retained for support case management, training, and dispute resolution purposes.
vs96 uses the personal data collected for the following purposes:
vs96 processes your personal data on one or more of the following legal grounds:
vs96 uses cookies and similar technologies on the Platform to enable essential website functionality, maintain your login session, and collect usage analytics. Cookies fall into the following categories:
You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing core vs96 gaming services, though some personalisation features may be affected.
vs96 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data with third parties only in the following circumstances:
All third parties with whom vs96 shares personal data are required to handle that data in accordance with applicable data protection laws and vs96's data processing requirements.
vs96 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal retention obligations. Specifically:
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with vs96's data destruction procedures.
vs96 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Notwithstanding these measures, no internet transmission or electronic storage system is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, vs96 will notify you and, where required, the relevant supervisory authority within the timeframes required by applicable law.
Subject to applicable data protection law and certain exemptions, you have the following rights regarding your personal data held by vs96:
To exercise any of these rights, please contact vs96 support at [email protected]. vs96 will respond to data subject requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days, with prior notification to you.
The vs96 Platform is strictly intended for adults aged 21 years and above. vs96 does not knowingly collect personal data from individuals below the age of 21. If vs96 discovers or has reasonable grounds to believe that an Account is held by a person under 21, the Account will be immediately suspended, all associated transactions reviewed, and any funds returned pending identity verification.
If you believe that a minor has registered a vs96 Account, please notify us immediately at [email protected] so that we can take appropriate action.
vs96 operates under an international gaming licence and may use service providers and infrastructure located outside Malaysia. Where personal data is transferred outside of Malaysia, vs96 ensures that such transfers are subject to appropriate safeguards — including contractual data processing agreements that impose data protection standards equivalent to those applicable in Malaysia — to ensure that your personal information remains adequately protected regardless of where it is processed.
vs96 reserves the right to update or amend this Privacy Policy at any time. Material changes to the Policy will be communicated to registered Account holders via email notification or prominent in-Platform notice at least 7 days before the revised Policy takes effect. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data vs96 holds about you, please contact our Data Protection team:
Email: [email protected]
vs96 aims to acknowledge all privacy-related correspondence within 48 hours and to provide a substantive response within 30 calendar days.
Our support team is available 24/7 to help with any privacy-related questions, data access requests, or account concerns. You can also review our FAQ or sign in to manage your account preferences directly.
21+ only. vs96 operates under an international gaming licence. Gamble responsibly.